This Privacy Policy explains how FL Auto Clinic (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, request service, purchase tires or repair services, or choose to receive text messages from us.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, vehicle information, service request details, appointment information, and communications with us. We may also collect limited technical information that is automatically provided by your browser or device, such as IP address, device type, pages viewed, and general usage data.
How we use information
We may use information to respond to requests; schedule, provide, and support vehicle services; communicate about appointments and service updates; improve our website and operations; protect against fraud or misuse; and, where you have provided the required consent, send marketing communications.
Text messaging and consent
When you provide your mobile number and separately opt in through an unambiguous consent action, you agree to receive recurring automated service-related and promotional text messages from FL Auto Clinic at the number provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact us at (551) 482-4009 or [email protected]. We will honor reasonable requests to withdraw messaging consent. Carriers are not liable for delayed or undelivered messages.
How we share information
We do not sell or share mobile opt-in information or consent with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that support our business operations, such as website, communications, appointment, payment, and technology providers, only as needed to provide services on our behalf and subject to appropriate obligations. We may also disclose information when required by law or to protect rights, safety, and security.
Data retention and security
We retain information only for as long as reasonably necessary for the purposes described in this policy, including service, legal, accounting, and recordkeeping needs. We use reasonable administrative, technical, and physical safeguards designed to protect information; however, no method of transmission or storage is completely secure.
Your choices and requests
You can request access to, correction of, or deletion of personal information we hold about you, subject to applicable law and legitimate business requirements. You may also unsubscribe from marketing emails using the unsubscribe link included in the message. To make a privacy request, contact us using the details below.
Changes and contact
We may update this policy from time to time by posting a revised version with a new effective date. Questions about this policy or our information practices can be sent to [email protected], by phone at (551) 482-4009, or by mail at 2903 Jeanette St, Union City, NJ 07087.